Customers

We believe that integrity towards customers is a prerequisite for successful and sustained business relationships.

We promote products and services of that are safe, have good value, consistent quality and reliability. In our advertising, marketing and public communications, we will avoid untruths, as well as concealment, exaggeration and overstatement.
In areas of our business where regulatory conditions apply e.g. financial services we will not only comply with regulation but where "grey areas" exist we will adopt a high-compliant stance.

We will not knowingly market or promote products or services which will harm, or have harmful potential for, our customers and we are especially aware of the dangers of certain products & services to minors. We will not knowingly market or promote products or services in the following categories:

- Pornography
- Gambling
- Horoscopes & astrology
- Firearms & offensive weapons
- Addictive drugs

This list is not meant to be exhaustive but rather a guideline. We are aware that many products & services are not inherently wrong but can be so if wrongly used. Our employees are encouraged to seek clarification from the business directors if they are confronted with issues of this nature of which they are unsure.